Archive for the ‘Meet Our Staff’ Category

A True Giant in Lower Manhattan

Monday, February 6th, 2012

He’s known as the Confetti King of Lower Manhattan.

Joe Timpone, the Downtown Alliance’s Vice President for Operations, has taken part in dozens of parades in his more than 30 years with the city’s Sanitation Department and during his tenure with the Downtown Alliance.

He dispatches more than 100 sanitation and safety workers around the neighborhood on the day of the parade. He says it takes weeks to cleanup because paper strips are often collected on ledges above and await a strong wind gust to disrupt their nests. And, he’s even ridden on a float in one parade.

Today, he jumps into action, organizing the creation of a ton of confetti – not the obsolete ticker tape – to distribute to 20 of the biggest buildings along the Canyon of Heroes. We spent some time with Joe to get details on his parade prep.

Check our website throughout the day and download our mobile app for details on the Canyon of Heroes parade, and the best restaurants and bars to visit after the parade.

Meet Our Staff: Zach Fox

Wednesday, January 25th, 2012

Zach Fox joined the Downtown Alliance team in May, but he’s certainly no stranger to Lower Manhattan.  “During my tenure as a broker, I represented many Lower Manhattan property owners in leasing transactions,” he explains. “For someone who loves history, architecture, and real estate, Lower Manhattan is really as good as it gets.”

And now that Zach is a resident, as well as an employee, in Lower Manhattan, he appreciates the area even more.  “In just five minutes I can walk from the steps of Federal Hall past the tallest residential building in the Western Hemisphere to the World Trade Center site,” he says. “Those five minutes can tell a big story about Lower Manhattan and New York in general.”

As the Director of Retail Attraction for the Alliance, Zach’s main role is to support property owners, commercial tenants, and real estate professionals as they bring new retailers and businesses to Lower Manhattan.

“There’s nothing better than interacting with the city and its characters, so it’s the people I meet and the access to a lot of unique places that are my favorite experiences,” Zach says. “The fact that this job encourages me to shape and improve the landscape of New York City, particularly the neighborhood where I live, means everything.”

Meet Our Staff: Jeremy Schneider

Thursday, June 23rd, 2011

MEET OUR STAFF

Jeremy Schneider
AVP Technology and Online Communications

How long have you worked at the Downtown Alliance?
I started here about four months before my kids were born, so that’s easy. More than 8.5 years ago.

How did you land here?
Funny story. I had met a woman when I was still at the company I used to work for (an Internet company named, seriously, NAME) and she was working here and when I submitted my resume it landed on her desk and she remembered me and that got my foot in the door.

What’s your role at the Downtown Alliance?
I’ve been here so long, I’ve had many different roles. I started as the Research Director, moved to managing the database, then headed our MIS department and now oversee all things technology including Wi-Fi and the website.

But you’re a therapist by trade. This is an interesting move.
Yes, my master’s is in Marriage and Family Therapy. It’s really a good foundation to have especially when you think of the workplace as one large family. If you’re looking for a therapist, I’m your guy heh heh.

You’re responsible for Lower Manhattan’s free Wi-Fi network, and now it covers a half million square feet in Lower Manhattan. What’s the response been?
It has been extraordinary, one of the most fun projects I have ever worked on. In 2010, we had over 100,000 connections to our Lower Manhattan Wi-Fi Network – a 96% increase from 2009. Already in April and May, we had our best months ever with over 18,100 devices connected in each month, so I have a hunch this is going to be another pretty good year.

What’s in store?
We just unveiled a new hotspot at Trinity Church’s Charlotte’s Place and we’re working with Trinity on another one at their Courtyard. We are also looking at other partners and sponsors who may be interested in having their own Wi-Fi hotspots like Trinity.

Is it true you are meandering around the district to help people get to know the area better?
Actually, I’m meandering to help me get to know the district better. If it helps others as well, all the better. Even though I have worked in Lower Manhattan for more than a decade, I don’t get out of the office enough and need to learn all of the things have been changing over the past few years. So I walk around, exploring the area and reporting on what I see and my experiences.

What’s your favorite place to eat in Lower Manhattan?
Two of my favorite places are Bobby Van’s down on Broad Street (the Grill) and when I have a craving for Indian, I always go to Baluchi’s on Greenwich between Warren and Murray. My mouth waters just thinking about it. Can we go after this?

You have twins. What’s easier: managing twins or setting up Wi-Fi on 55 Water Street?
Oh, setting up Wi-Fi. Hands down. I’m always looking for new hotspots, but I’m pretty happy with the children I have.

Meet the Newest Members of Our Public Safety Honor Roll

Wednesday, May 4th, 2011
Public safety awards

Robert Douglass (left) with Downtown Alliance public safety honorees

They’re the eyes and ears of the district — on patrol 24/7 — helping rescue people from subway tracks, finding lost children and assisting the NYPD in keeping Lower Manhattan one of the safest places in the city.

On Tuesday the Downtown Alliance honored 12 of its  Public Safety Officers  for extraordinary service last year.

“You have made Lower Manhattan a far more inviting place to be,” Downtown Alliance Chairman Robert R. Douglass told the officers at the organization’s annual public safety luncheon at Moran’s Restaurant and Bar. “Thanks for another great year. (For a full array of photos from the event check out the Downtown Alliance’s Flickr page here.)

The Downtown Alliance’s 57-person public safety staff –- recognizable by their distinctive red uniforms –- checks in with neighborhood businesses, provides visitors and residents with friendly directions and aid, and assists the New York City Police Department. Criminal activity in Lower Manhattan has dropped considerably since the Downtown Alliance and NYPD began working together 12 years ago.

Several officers received multiple awards for their actions.

The awards were presented –- in chronological order –- for actions on the following dates:

April 6, 2010 –- Frank Dell’Alba was recognized for assisting an NYPD officer and an MTA worker in removing an intoxicated man from the train tracks of the R-line. The man was taken to Bellevue Hospital.

June 26, 2010 –- Stephen Lefkowitz was recognized for notifying the NYPD about unlawful vending at a bus stop at Morris Street and Broadway. The vendor refused to leave, and so Lefkowitz notified the NYPD’s 1st Precinct. A computer check revealed three outstanding warrants.

June 30, 2010 –- Donnell Stevens was recognized for notifying the NYPD after he saw a man –- who was being chased by security personnel –- toss stolen items over a fence into a construction site. The man was arrested by 1st Precinct officers.

July 22, 2010 –- Jeison Hidalgo and Rosa Williams were recognized for reuniting a lost 8-year-old girl with her grandmother after the girl went missing near Castle Clinton in Battery Park.

August 6, 2010 –- Jason Rivera, Shawn Soto, Denise Blackwell, Donnell Stevens, Jose Matias, Jonathan Molina, and Joseph Cuadrado were recognized for detaining a reportedly violent homeless man after a woman reported his actions. NYPD officers arrived and took the man to Bellevue Hospital.

October 16, 2010 –- Jerry Marcus and Jason Rivera were recognized after helping members of the NYPD’s Scooter Task Force chase down a man suspected of illegal vending near the World Trade Center site.

Meet Our Staff: Joseph Timpone

Tuesday, January 11th, 2011

JTimpone

Joseph Timpone is no stranger to Business Improvement Districts. His work with them began at the New York City Department of Sanitation before he joined the Downtown Alliance in March of 1995.

“I had the opportunity to work with the first BIDs in the city,” Timpone explained. “I worked with representatives of the BIDs to advise them on how their guidelines should be formulated.”

After assisting the successful launch of other BIDs, Timpone heard about the newest kid on the block, the Downtown Alliance, and signed on as Vice President of Operations.

Timpone — who is now Senior Vice President for Operations — has watched the Alliance grow and evolve. His department, for instance, expanded from offering supplemental sanitation and security services to providing transportation services and landscaping at several small parks.

He also watched Lower Manhattan grow and expand. “When I began with the Alliance this area was strictly a 9-to-5 business center,” he said. “I have enjoyed seeing the change to include more residential occupancy. Lower Manhattan is now a neighborhood and thus much more vibrant.”

For Timpone, the best part of the job is providing a service to the people of New York City.

“I make sure that when workers and residents hit the streets of Lower Manhattan our workers will be out and servicing them by providing sanitation, public safety and transportation services,” Timpone said.

And after 15 years with the Downtown Alliance, Timpone — a Flushing, Queens resident — is still thrilled to be here and helping Lower Manhattan.

“Many people ask when I plan on retiring,” he said. “My answer is, I can’t imagine what I could do in retirement that would give me the satisfaction that I feel every day working for the Alliance. Solving problems that affect the working and living conditions of so many people is the most compelling reason to continue to come to work every day.”

This interview appears in the Winter 2011 edition of Destination Downtown, the Downtown Alliance’s seasonal newsletter. Other articles spotlight Lower Manhattan businesses, examine new ways to enjoy Downtown’s incomparable amenities and discuss the mission of the Downtown Alliance.

Meet Downtown Alliance Public Safety Supervisor German Rosario

Friday, September 10th, 2010

german

Every day, German Rosario patrols the streets of Downtown, offering directions and guidance, and keeping the peace. And every day, he’s all smiles.

“Coming to work every day is joy,” said Rosario, the Downtown Alliance’s Public Safety Supervisor. “I like helping in any way I can, whether it be with the homeless or just helping tourists get around downtown Manhattan.”

Rosario began at the Downtown Alliance in early 2003 as a security guard. Four years later, he was promoted to his current position. Although he says it hasn’t changed his way of doing things, he enjoys the opportunity to deal with different situations.

Rosario grew up—and still lives—on the Lower East Side. “My commute is nice and easy,” he said. “Only 20 minutes away from the Wall Street station.”

Although the commute might be a plus, it isn’t the only thing keeping Rosario nearby. “I like the rebuilding of businesses, residences and the number of people it attracts,” he said. “I like working for the Downtown Alliance very much—I hope to retire here one day.”

Meet Downtown Alliance Sanitation Supervisor Carl Homward

Friday, August 20th, 2010

carl

Every day at 4:00 AM, Carl Homward begins his hour-long commute from Canarsie, Brooklyn to Lower Manhattan, where he serves as Sanitation Supervisor for the Downtown Alliance.

“It’s actually very relaxing,” he said. “I sit back and meditate about what I need to get done for the day.”

It’s this methodical serenity that has helped Homward rise from street cleaner to maintenance worker to supervisor since starting at the Alliance in 1995.

“Without him,” said Downtown Alliance Director of Sanitation Joe Lanaro, “we wouldn’t get anything done.”

“The best part of the job is being able to help clean up Lower Manhattan,” Homward said. “We have a zero tolerance policy with graffiti by removing it as soon as possible and keeping the streets clean.”

Homward loves the district and often brings his wife of 16 years and four children Downtown to show them all of the changes he has witnessed, such as “buildings that have been taken down, rebuilt and are now beautiful high rises.”

And, he has positive reflections on the impact the last 15 years with the Downtown Alliance have had on him.

“Hard work, improvement, determination, accomplishment and teamwork is the meaning that my job at the Alliance has had in my life,” he said. “That is what I passed on to my kids.”

The adventures of a tourist information officer

Monday, July 26th, 2010
Mary Clifford at her World Trade Center kiosk

Mary Clifford at the World Trade Center kiosk

As I prepared to retire from IBM in 2005, someone asked me what I wanted to be when I grew up. I said I wanted to be a tour guide. Happily, my wish was essentially granted.

I found a job with the Downtown Alliance as a tourist information officer at the visitor kiosk adjacent to the World Trade Center site, one of three kiosks the organization runs. I also work at the Downtown Alliance’s World Financial Center kiosk.

I meet and help people from all over the world, and I have been privileged to watch the rebirth of the World Trade Center site.

When tourists come to a kiosk, they need information about the site—as well as data about the city’s subways, buses, museums, restaurants and more.

The most interesting questions often deal with an attraction or restaurant that someone visited on a prior trip to New York. The visitor might want to return but can’t remember the name or exact location. That’s when I get to play detective.

I’ve also helped bring some urgent dilemmas to heartwarming conclusions. One Sunday afternoon, an elderly English gentleman approached the kiosk at the World Financial Center. He said he’d been with a cruise ship tour group but had been separated, and didn’t know where the ship was docked. It was set to sail in a matter of hours.

We contacted the harbormaster and discovered that the ship was docked on the Hudson River near Midtown. But the man didn’t have enough money to get there, so we escorted him to South End Avenue and loaned him $20 for a cab. We made sure the driver knew to drop him off as close to the ship as possible, and I gave the visitor my address so he could return the money. The following week, a letter came in the mail. It contained $20 and a thank-you note.

Another time, I saw a disabled youngster standing alone by our kiosk. I struck up a conversation and discovered he’d been separated from his family while they were visiting Battery Park. He said he was waiting for his father.

We made a flurry of calls. The Port Authority police hadn’t received any missing-persons reports that fit the youngster’s description. But a call to the 1st Precinct brought results. His family had just filed a report. The NYPD drove the parent over to our kiosk so father and son could be reunited.

The job brings new adventures daily, and I still love my work just as much as when I stepped into my first kiosk five years ago.

I think I’ve found my dream job.